Our Preventive Maintenance Agreement (PMA) covers all manufacturers’ sterilizers and related equipment. The sterilizer to be covered by the agreement is first surveyed by an ETC Field Service Engineer. If discrepancies in the sterilizer are discovered, a cost estimate is provided to bring the equipment up to proper operating standards prior to the initiation of a PMA. Once deficiencies have been corrected, a PMA can begin. The PMA cost is then based upon the engineer’s survey and on the type or equipment, location/access, and number or inspections to be conducted per year.
Once the sterilizer service contract becomes effective, the sterilizer is then inspected routinely to prevent downtime and assure optimum performance. The inspections are scheduled to not interfere with normal operations. Sterilizer parts covered under our sterilizer service contracts include:
Full Sterilizer Warranty
ETC Sterilizer Service and Support offers a full warranty for the correction of problems at no labor charge.
Due to huge delays in the supply chain, ETC highly recommends customers purchase a spare parts package immediately. These spare packages allow customers to keep these parts on-hand to alleviate downtime. Once the initial parts packages are procured, received and staged, then you will only need to replace what is used.REQUEST YOUR PARTS PACKAGE NOW